1. Who we are
Velocity Wear (“we”, “us”, “our”) provides custom apparel printing and wholesale towel manufacturing, serving customers in the UK, USA, Canada, Europe and worldwide. This policy applies to our website and the services we provide through it.
2. Information we collect
- Details you give us — your name, email, phone number, company, product type, quantity, project details and any artwork you share when you request a quote or place an order.
- Communications — messages you send us by form, email or WhatsApp.
- Usage data — basic analytics such as pages visited, device and browser type, collected via cookies and similar technologies to help us improve the site.
3. How we use your information
- To prepare quotes, produce mockups and fulfil your orders.
- To communicate with you about your enquiry, order and delivery.
- To improve our website, products and customer experience.
- To meet our legal, tax and accounting obligations.
4. Cookies & analytics
We use cookies and analytics tools, including Google Analytics 4 and Google Tag Manager, to understand how visitors use our site. Analytics and advertising cookies are disabled by default and only load after you accept them via our cookie banner.
You can review or change your choice at any time — just open your . You can also control or block cookies through your browser settings; doing so may affect some site functionality.
5. How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate — for example payment, shipping, hosting and analytics partners — and only as needed to deliver our services, or where required by law.
6. International transfers
We serve customers internationally and operate from Pakistan, so your information may be processed in a country other than your own. We take reasonable steps to protect it wherever it is handled.
7. Data retention & security
We keep your information only as long as necessary for the purposes above and to meet legal obligations, then delete or anonymise it. We use reasonable technical and organisational measures to protect it, though no method of transmission over the internet is completely secure.
8. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To exercise any of these rights, contact us using the details below.
9. Children’s privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with a revised “last updated” date.
11. Contact us
For any privacy questions or requests, contact us at hello@velocity-wear.com, on WhatsApp at +92 309 4614284, or by post at Lahore, Pakistan.